What do you need help with?

You can send and sign without an account. Upload a PDF, Word, Markdown, or text file, add the recipients, and review it before sending. Free includes 20 sends every 30 days.

We send a six-digit code to the sender’s email before inviting signers. You can refresh the verification tab. Check your spam folder, and use Resend code if needed. Use the latest code. If the address is wrong, choose Use a different email.

Log in to use the document field editor. Without placed fields, signatures appear on an added signature page. Choose Place signatures on document at review to retain your draft and log in to the editor.

Open your invitation, review the document, and complete the required fields. You can type or draw your signature. Apply it, agree to electronic records and signatures, then choose Sign document to finish.

Wait for the document preview to load, complete every required field, and check the consent box. If the preview cannot load, open the original PDF and confirm you reviewed it. If another person must sign first, we’ll email you when it’s your turn.

Reply to the sender’s invitation email to discuss the changes before signing. Decline to sign ends your signing request; it does not edit the document.

Use the private tracking link shown after sending. It lets you check who has signed and download the completed files. Keep the whole link private. If you saved it, paste it on the tracking page. You can also log in with your sender email to view your documents.

Completed files are stored for 7 days on Free or 365 days on Pro. Download the signed PDF and completion certificate before the date shown on the completion page. A free account does not extend that date. Your downloaded copies remain yours to keep.

Ask the sender for a saved copy or a new signing request. Check your completion email for the completed files. Files deleted after their storage period cannot be restored.

Verification checks whether a PDF matches this service’s digital seal and whether it has changed since sealing. It does not independently verify the signer’s identity or the document’s contents. Use the original downloaded PDF, not a scan or a newly exported copy.

Check the address shown on the confirmation screen and look in your spam folder. Use Resend sign-in link when it becomes available, then open the latest email in the same browser where you requested it. You can also choose Use a different email to correct the address.

Choose Email me a link instead on the login page to request a fresh sign-in link. You can log in without your password. If you just created an account with a password, confirm your email first, then return to log in.

Use the email address shown on your invitation. Review the workspace details, then choose Join workspace. If you are signed in with another address, choose Switch account. If you do not have an account, create one with the invited email.

Ask the workspace owner to resend an expired invitation. If you already belong to or own a workspace, or have your own Pro plan, review your current workspace before trying to join another. Opening an invitation does not move your account.